Privacy Policy

Effective Date: 05/27/2025

Lowcountry Exterior Pros LLC ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.yourwebsite.com] (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Provide

When you use our contact forms, request a quote, or book a service, we may collect:

Full name
Email address
Phone number
Home address
Service details or preferences
Any additional information you voluntarily provide

b. Automatically Collected Information

When you visit the Site, we may automatically collect:

IP address
Browser type and version
Operating system
Referring URL
Pages visited
Time spent on pages
Date/time stamps
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for purposes including:

To provide and manage our home exterior cleaning services
To respond to inquiries and provide customer support
To send appointment confirmations, invoices, and updates
To improve our website and services
To send promotional emails or marketing communications (only with your consent)
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

With Service Providers: Trusted third parties who assist in operating our website, scheduling, or delivering services.
With Law Enforcement or Legal Requests: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition of all or a portion of our business.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

5. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal data, including:

SSL (Secure Socket Layer) encryption
Firewalls and secure server infrastructure
Access controls and authentication mechanisms

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Understand user behavior
Improve website functionality and performance
Tailor content and advertisements

You can set your browser to refuse all or some cookies or alert you when cookies are being sent. Disabling cookies may affect your experience on our website.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access the personal data we hold about you
Right to request correction or deletion of your data
Right to object to processing or request data portability
Right to withdraw consent at any time

To exercise these rights, please contact us at support@lowcoexteriors.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child under 18, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Lowcountry Exterior Pros LLC
support@lowcoexteriors.com
854.842.2400
www.lowcoexteriors.com